Wilbur Hot Springs - Williams, California

Ryan Nickel

Disappointing and Deceptive Business Practices

I recently booked a day-use reservation with the intention of surprising my wife with a visit to this Hot Springs.

Unfortunately, she was unable to get the day off work, so I had to cancel.

When I called to cancel, I was shocked to learn that there is a 50% charge for cancellations—a policy that was never mentioned during the booking process. It only came to light after I tried to cancel.

What’s worse, when I spoke with the front desk staff, the woman I spoke to told me she had the authority to waive the cancellation fee but refused to help me.

She claimed I was being “aggressive,” which felt like an excuse to make the situation personal rather than handle it professionally. Instead of working with me to resolve the issue fairly, she seemed to withhold assistance as a matter of personal judgment.

This, to me, is not only a deceptive business practice but an unprofessional way of treating potential customers.

I understand that small businesses need to enforce policies, but these policies should be transparent upfront—not hidden until it’s too late.

The lack of communication and the personal nature of my interaction with the staff have left me deeply disappointed.

I was referred to this place by a friend, but after this experience, I will not be returning, and I certainly won’t recommend it to anyone else.

If you’re considering this place, be warned: read all the fine print—if they actually tell you about it—and be prepared for unprofessional service if any issues arise.

David Gonzalez

This place felt like a dream so beautiful so relaxing, people are respectful, great facilities. You come, you unplug from the world and you let all the stress melt away. Highly highly recommend this place. It’s so magical, spiritual and just great place to reconnect with yourself and the land around you. I can’t wait to be back

Bon David

Spiritual experience.
Great for healing and acceptance. Come with an open mind. Clothing optional. Great healing massage. Beautiful and relaxing environment. Like no other. Bring your own food. Has a kitchen to prepare your own food. Pool table. Has 3 quiet hot springs pools with no talking and talking hot springs next to the pool. The pool is not heated and chlorinated in summer. I liked going back and forth between hot springs and cool pool. It's definitely worth it!

Kathi Clark

Wilbur Hot Springs has been on my bucket list since my dad and I picked up my Grandpa there in the early '70s (he had been part of the work exchange/Esalen workshops there that summer).

This has been a crappy year for me - 2 cats died, my dad died, my mom died...I was a complete mess, trapped in a downward spiral, unable to find stillness. I figured it was the perfect time to visit the hot springs. It did not disappoint! I spent three days soaking in the water, being silent, observing nature, fasting, and generally getting back in touch with myself.

I did not use the community kitchen or social areas, as that was not part of my journey this time around. Maybe next time...

This place, rustic, off the grid, and welcoming to everyone, was magical. I drove out of there a completely different person than when I drove in.

If you are looking for a place for relaxation and renewal - this is the place!

Vincent Shampine

What a great and unique place to stay! I took my GF (now wife) there for her birthday, and had an excellent stay! They provide everything you need to relax, and disconnect from the world while there. They don't have the infrastructure for many of todays gadgets, so if you miss TV then this may not be your place. The Vegetarian food options were excellent, as was the service. A little on the pricy side, but it's all inclusive and definitely worth the cost! This is definitely a "bucket list" type of place!

Alex Taite

This is a perfect place to relax. The main tubs are quiet, meditation spaces. It's a little more expensive than Harbin, but that just means there's fewer chatty yuppies. It's the best place to unwind from the rat race. The water is highly sulfuric, so be sure to bring your water bottle. Clothing optional, so there's shapes to look at everywhere! Just don't stare.

Nadya Kondrashov

Off the grid paradise!!! Hot springs are great! Lots of area to hike. They also invite chefs to cook great food! When we were there, it was all vegan, and I had no idea that vegan food can taste this good

Parvaneh Farahbakhsh

Wilbur Hot Springs is a Magical place for me. A place of healing and peace. It has become an essential healing practice for years now, and I have no doubt at all of its necessity to my well-being. Everything about it makes me abundantly well.
Thank you, Wilbur, and all who help create and sustain its Magick . I am Grateful!